Reference

How jiwaku888 Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use the lobby — and how we keep that data secure.

Account data collected at registrationWallet activity: DANA, OVO, GoPaySession and device dataYour right to access or delete dataContact us to raise a data concern

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DATA ENQUIRY PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is handled, want to request a copy of what we hold, or need to flag a concern, our support team is the right first stop. Reach out through any of the channels below and mention that your enquiry is data-related so it reaches the correct team quickly.

Team online

Live Chat Support

Open the chat widget inside your account dashboard. Tell the agent your enquiry is about personal data and they will escalate it to the right team without delay.

Email Data Request

Send your request to our support email address. Include your registered phone number so we can verify your identity before releasing or amending any account data.

Account Settings Path

Some data preferences — such as marketing contact opt-outs — can be managed directly inside your account settings without needing to contact support at all.

What We Collect and Why We Collect It

jiwaku888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the details you provide during identity verification. When you fund your account through DANA, OVO or GoPay, we record the transaction reference, amount and timestamp — not your full wallet credentials. We

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also collect device identifiers, browser type, IP address and in-session activity such as which game rooms you open. This technical data helps us keep your account secure, detect unusual access patterns and make sure deposits clear to the right wallet. We do not sell your personal
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data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited strictly to what those processors need to complete your transaction. Where we use third-party analytics tools, those tools receive only anonymised, aggregated signals — nothing that identifies you personally. Data
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handling practices apply where local law in Indonesia permits, and we update this policy whenever our practices change.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security, Cookies and Account Access

We apply encryption across your account session, payment flows and stored profile data. Cookies help the lobby remember your preferences — like your last game room or preferred wallet — so your next session starts faster. You can manage cookie preferences through your browser settings at any time.

Encryption on Every Session

Your account session runs over encrypted connections. Payment data sent through DANA, OVO or GoPay channels is encrypted end-to-end and never stored in plain text on our servers.

Cookie Use and Control

We use functional cookies to keep your session active and preference cookies to recall your lobby settings. Analytics cookies are anonymised. You can clear or block them through your mobile or desktop browser settings.

Data Retention Period

We keep your account data for as long as your account remains active and for a period after closure as required under applicable law. Once that period ends, identifiable records are deleted or anonymised.

Requesting Changes to Your Data

You can request correction of inaccurate details or deletion of your account data by contacting support via live chat or email. We verify your identity before making any change to the record.

Common Questions About Your Data at jiwaku888

These are the data and privacy questions we hear most often from account holders in Indonesia. If yours is not listed here, the support channels in the section above are the fastest route to a direct answer.

We collect your name, email address and phone number at registration. You may also need to provide identity verification documents depending on the withdrawal amount and applicable local requirements.

No. We receive only a transaction reference and confirmation from DANA, OVO or GoPay. Your full wallet login details stay inside your e-wallet app and never pass through our servers.

Yes. Contact support via live chat or email, state that you want a data access request, and verify your identity. We will compile and send you the data we hold within a reasonable timeframe.

Submit a deletion request through live chat or email with your registered phone number. We verify your identity first, then process the request. Some data may be retained as required by applicable law before full deletion.

Game studios like Pragmatic Play or Evolution may receive anonymised session data for game performance purposes. We do not share your personal account details or wallet information with studios or unrelated third parties.

Go to your account settings and update your communication preferences, or ask support via live chat to remove you from marketing sends. Changes typically take effect within one business day.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCapsa Susun Live Arena InfoSuper Bull Live Arena

How jiwaku888 Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat Support

Email Data Request

Account Settings Path

Data Security, Cookies and Account Access

Common Questions About Your Data at jiwaku888

01 What personal data does jiwaku888 collect when I register?

02 Does jiwaku888 store my DANA, OVO or GoPay credentials?

03 Can I request a copy of the data jiwaku888 holds on my account?

04 How do I ask jiwaku888 to delete my personal data?

05 Does jiwaku888 share my data with game studios or third parties?

06 How can I opt out of marketing messages from jiwaku888?

Privacy Policy

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